Privacy Policy

Effective Date: 26/07/2024

1. Introduction

Welcome to Softdrive. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at info@softdriven.be.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Email addresses
• Mailing addresses
• Phone numbers
• Usernames
• Passwords
• Contact preferences

3. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and login processes.
• To send administrative information to you, such as updates, security alerts, and support messages.
• To fulfill and manage your orders, payments, returns, and exchanges made through the website.
• To manage user accounts and provide customer support.
• To protect our website and your account from fraud and security threats.
• To enforce our terms, conditions, and policies for business purposes and to comply with legal and regulatory requirements.
• To respond to legal requests and prevent harm as required by law.
• To send you marketing and promotional communications if you have opted in to receive them.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure, (iii) restrict the processing of your personal information, and (iv) if applicable, to data portability. You can make such a request by contacting us in the contact us section on the website.

9. Updates to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

10. Contact Us

If you have questions or comments about this policy, you may contact us using the contact us section on the website.

Softdriven BV
Enclus du Haut 1A
7750 ORROIR
Belgium